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WRITING FORMAL LETTERS. Your advertisement/brochure was misleading in this respect.. In your advertisement/brochure you state otherwise. . Unfortunately, it was nothing like what I expected. . Considering all the a



WRITING FORMAL LETTERS

Greeting

Dear Mr. /Ms/Miss/Mrs…                                                                                     Dear Sir or Madam,                                                                                    

Letter of Complaint

I am writing to complain about…                                                              

I am writing to make a complaint about…                                                

I am writing to you regarding / in connection with / on account of…                                                                                                         

I regret that I am obliged to complain about…                                          I feel I must complain about…                                                   

Your advertisement states/claims/says that…                    

Your advertisement/brochure was misleading in this respect.

In your advertisement/brochure you state otherwise.                

You failed to mention that…                                                                  

You led me to believe that…                                                                   

You advertised that…                                                         

According to your advertisement…                                                        

 It was completely different from…                                                        

I feel it is absolutely unacceptable…                                                        

I am dissatisfied with…                                                            

Unfortunately, it was nothing like what I expected.                             

The problem is…                                                                       

I must mention/point out…                                                                  

To make matters worse…                                                                  

As if that was not bad enough…                                                                

I was shocked/surprised/disappointed…                                                

To my amazement/surprise…                                                   

Considering all the above, I believe I am entitles to a partial / full refund.                                                                                                    

I demand a full refund / immediate action / a replacement.                          I expect to be compensated / all expenses to be paid.                              

I would be grateful if you would deal / you dealt with this matter immediately.                                                                                     

I would appreciate it if we could sort this matter out as soon as possible.                                                                                               

I feel sure / am confident that this matter will receive your prompt attention.                                                                                   

I hope that you will give this matter your attention.                                   

I am afraid that if this matter is not dealt with immediately, I will…                                                                                                    

It would be a good idea to…                                                     

You should consider…                                                              

I hope you will…

Asking Information – Making a Request

I am writing to you in connection with…                                              

I am writing with regard to / in regard to / with reference to…            I am writing to ask if you could inform me about…                                

I am writing to enquire about…                                                              

I am writing for more information about…                                             

I was interested in your advertisement in…                                         

I would appreciate some further information about…         

Referring to your advertisement published in…

Applying for a Job

I am writing to apply for…                                                Regarding/Concerning/As regards my qualifications…                       

If you wish to interview me…                                                          

Thank you for considering…                                                              

I hope to hear from you…                                                                       



  

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