ORDERS. FORM OF ORDER

UNIT 10

ORDERS

All the types of correspondence considered so far were directed towards one aim – the order.

The objective of an order is to provide detailed instructions to a vendor fulfilling it. It is also serves as a legal document recording the transaction.

In some trades definite quantities of goods are bookedbefore orders are sent.

Trial orders are placed when a client is not sure of the quality of an article and wants to see it for himself. If they turn out good, he may place a bigger order.

In some branches it is customary to place repeat ordersfor identical goods.

For very large orders, such as may cover a complete factory plant, big machines, etc., often special sales contracts are signed.

Many companies use order–sheets (order–forms, order–notes, indents). These are printed forms, numbered consecutivelyand usually containing instructions as to time and place of delivery, make–up, packing, marks, mode of sending, insurance, etc. Your intentions need to be clear and concise. The reader will fill your order only according to your instructions and your satisfaction will depend largely upon their accuracy.

FORM OF ORDER

A covering letter is preferable as it allows you the opportunity to make any necessary points and confirm the terms that have been agreed.

The guide below is for an outline of a covering letter. You may not want to make all the points listed, but look through the guide to see what could be mentioned.

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