UNIT 6. Dealing with Questions

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UNIT 6. Dealing with Questions

Exercise 6.1. Complete the sentences below.

1 It’s important to try and __________________________________________.

2 Before a presentation, always make _________________________________.

3 Think about possible _____________________________________________.

4 At least you don’t need to worry about the ones _______________________.

5 Thus you feel much ______________________________________________.

Exercise 6.2. Match the two parts to make sentences dealing with questions.

1I’m afraid I didn’t	(a) I frequently get asked.
2I’m afraid I’m not in a position to answer	(b) but I’ll try to find out for you.
3That’s actually a question	(c) we’re here to discuss today.
4I’m sorry; could you repeat	(d) after the presentation.
5 If you don't mind,	(e) do you think?
6I’m afraid I don’t know the answer to your question,	(f) quite catch that.
7 Perhaps we could deal with this	(g) your question, please?
8I’m sorry, but I missed that. Could you say	(h) good question.
9That’s a very	(i) your question. You’re asking...
10I’m afraid that's not really what	(j) I’d prefer not to discuss that today.
11I’m afraid I don’t have that	(k) that question at the moment.
12I’m sorry, but I don’t quite follow/ understand/see what you mean. Could you	(l) just explain that some more, please?
13Let me just check that I have understood	(m) that again, please?
14Interesting question. What	(n) information with me.

Exercise 6.3. Now decide which of the sentences № in Exercise 6.2 you can use to:

ask for clarifying questions	admit you don’t know the answer
1I’m afraid I didn’t quite catch that.

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respond to good questions	avoid giving an answer
	5.

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Exercise 6.4. Complete the advice for responding to the question that you don’t understand or you don’t know the answer to it. Use the words and phrases in the box below.

if I understand; for clarification; repeat a question; in other words; Could; be honest; at the moment; I’m afraid; If I could just rephrase; I’m sure; I’ll try to find out; a statement

If you do not understand the question, politely ask the person to repeat it or explain it. You can use the following phrases for asking (a)_____:

I’m sorry. (b)_____ you repeat your question, please?

(c)_____ I didn’t quite catch / understand your question.

So, (d)_____ you correctly, you would like to know whether …

So, (e)_____ you would like to know whether …

(f)_____ your question, you’d like to know …

You can simply (g)_____, using the same words in the same order, but using falling intonation. The question then becomes (h)_____.

If you don’t know the answer to a question, (i)_____ and say it. Offer to find out or name a person who can answer the question. You can use the following phrases:

I’m afraid I don’t know the answer to your question, but (j)_____ for you.

I’m afraid I’m not in a position to answer that question (k)_____. Perhaps next time I’ll be more competent.

Sorry, that’s not my field. But (l)_____ my colleague Peter could answer your question.

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