A set of sense blocks that typically consist of all complaints in English

A set of sense blocks that typically consist of all complaints in English

• Clarification of the essence of the complaint with the indication of the actual material: date, place, amount, document number and the like;

• Explain the reason for the complaint by giving the facts of what you were promised and what you actually received;

• Expressing your feelings about what happened with what you think is supposed to be the reason for the misunderstanding;

• A description of the own actions that have been taken to solve the problem;

• The requirement of explanations and explanations about the incident, the requirement of moral and material compensation and compensation for the losses suffered;

• Warning about the measures you will take if your claims are not satisfied;

• Standard phrase ending the letter;

• Signature, name and position.

Block # 1. We explain the reason for the complaint and rely on the actual material (dates, amounts, order number, etc. )

I am writing to you to complain about the service….
I am writing to you with reference to the mentioned above fishing trip, which you organized… -
I have received your invoice No 9374-AV for $3427 but noticed that a number of errors have been made.
We received the consignment of Super Candy as per our order NNNNN from DDMMYY, and regret having to make the following complaint.

Block # 2. We explain the reason for the complaint, compare the promised obligations (services, service, order fulfillment, etc. ) and real circumstances.

Unfortunately, the reality was very different.
I regret to inform you that…
We regret to inform you that we were not all satisfied with your service.
On checking the consignment immediately after arrival, we found that the goods arrived badly damaged.
We regret to say, that you did not keep your promise of prompt delivery.
We were very much regret to inform you that the quality of the goods is inacceptable low, namely fabric and colour.
We regret to inform you that the immediate examination of the goods shown that they are not in accordance with the contract specification.

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