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After-sales service



After-sales service

Attention! When the lamps and lanterns are out of the factory, they are strictly inspected and the packing is in good condition. Please follow the instructions.

The fault of the machine is not covered by the machine.

1. The company will provide technical advice to customers throughout the lifetime.

If the product fails, please show the warranty card and fill in the relevant content

We provide timely feedback to the products, so that we can improve the product in the first place.

2. Besides the luminaires, the following accessories can also be selected:

Attachment: power line: 1, signal line: 1, instruction: 1 copy

 

The choose and buy

Lamp source (according to customer requirements)

Light hook safety cable (customer selection)

 

 

 

1. Software features:

1. High degree of intelligence

For example: check hall in reset, whether the optical coupling is wrong and prompt. Reset calibration (zero alignment), X axis, Y axis, and focus.

1. Interface description:

The main interface

 

 


 

 

3.2. setting interface

options  

instructions

 

 

System Settings

 

  DMX address   001-512 from machine status: receive DMX signal from console or host Press "ok" to enter edit status. At this time, select the hundreds place, press "up" and "down". The key changes the address code. Click "ok" to select the ten editors again. Click again "Determine" the key to select the individual edit. Press the exit edit status again.
The encoder   Start using encoder (optical coupling) to judge the missing step and automatically correct the position Close the correct position without encoder (decoupling)
X inversion Closed/open
Y inversion Closed/open

The operation mode

The operation mode DMX/voice control/automatic
The operation mode DMX/voice control/automatic
Channel selection 16CH
Display Settings Language selection Chinese, English
  Pour screen Settings Shut down
  Screen saver Settings open

The factory set up

The X axis calibration
The Y axis calibration
Focusing calibration
red
green
blue
white
yellow
purple
Logo to choose

 

3.6. Inverted interface

Press "ok" button and the interface can be inverted 180 degrees.

 

3.7. English interface

Press "ok" and switch to English mode.

 

3.8. Chinese interface

Press "ok" to switch to Chinese mode.

 

Channel modeЈє

channel  
Pan
Tilt
P/T Speed
Dimmer
Red (R) group 1
Green (G) group 1
Blue (B) group 1
White (W) group 1
Shutter
Focus
Function mode
Functional mode speed
Pan Fine
Tilt Fine
Rest(255)
Total (useless)


  

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