GREETINGS / REASON FOR WRITING / REPLYING
· Dear Sir/ Madam,
| · Hi Dennis,
| · Dear Mr/ Ms Jones,
| · Hello Claire,
| · Dear Dr Smith,
| · Dear Mum,
| · I am writing to make a reservation/ to apply for the position of…/ to confirm my booking/ to ask for further information about …
| · Just a quick note to invite you to…/ to tell you that…
| · I am writing with regard to the sale of …/ to the complaint you made on 29th February
| · This is to invite you to join us for...
| · Thank you for your e-mail of 29th February regarding the sale of… / concerning the conference in Brussels.
| · Thanks for your e-mail, it was wonderful/great to hear from you.
| · With reference to our telephone conversation on Friday, I would like to let you know that…
| · I wanted to let you know that / tell you about / ask you if…
| Formal
| Semi-formal / Informal
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GREETINGS / REASON FOR WRITING / REPLYING
MAKING A REQUEST / ASKING FOR INFORMATION
Formal
| Semi-formal / Informal
| · Could you please let me know if you can attend … / if you are available for a meeting on 12th December?
| · I was wondering if you could come and see me sometime next week.
| · I would appreciate it if you could please send me a brochure/ if you could please reply within two days.
· Could you possibly arrange a meeting with the Logistics Manager?
| · Would you mind coming early to help me clear up the place?
| · I would also like to know if there are any swimming pools in your area.
| · Do you think you could call Jerry for me?
| · Please let me know how much the tickets cost.
| · Can you call me/ get back to me asap? (as soon as possible)
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OFFERING HELP / GIVING INFORMATION
Formal
| Semi-formal / Informal
| · We are happy to let you know that your article has been selected for publication.
| · I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.)
| · I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014.
| · I’m happy to tell you that John and I are getting married next month.
| · We regret to inform you that the show has been cancelled due to bad weather conditions.
| · Would you like me to come early and help you clear up the place?
| · We are willing to arrange another meeting with the CEO.
| · How about I come and help you out?
| · We would be glad to send you another statement if necessary.
| · Do you need a hand with moving the furniture?
| · Should you need any further information/assistance, please do not hesitate to contact us.
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