Problems in the Café made by Sinelshikova Ekaterina, Balaeva Anastasia, Lisavina Angelina.

Problems in the Café made by Sinelshikova Ekaterina, Balaeva Anastasia, Lisavina Angelina.

Human resources – whether the service staff has the necessary skills ( waiter, barista. )

Method – each employee, including the managing top Manager and Manager, must have a job description for non-compliance, which may be followed by a reprimand, loss of bonuses and etc.

Technologies/machines – it is necessary to carry out technical control at least once a half-year in accordance with the regulations. Products must carry out uninterrupted deliveries of cocoa beans, coffee beans and baking products.

Regulations of action – you need to make sure that the hood works silently, often wash the air conditioners and adjust them to cold or heat. It is mandatory to carry out at least once a month, a sanitary day with a complete cleaning of the premises.

Business analysis – includes an assessment of visitors attendance at the cafe on a weekday, where a 10% discount is given from 14 to 16 and on weekends, where there are no discounts.

Not fulfilling any points leads to a non-competitive business.

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