Vocabulary for telephone conversation

1) Who’s calling, please?
2) Could you tell me what it’s about?
3) I’ll put you through. / I’ll connect you
4) Can you hold? / Just a moment
5) I’m afraid there’s no answer. Can I take a message?
6) Could I speak to Mr Thompson, please? / Is Mr Thompson available now?
7) This is Mr Tian from KMD.
8) I’m calling about…/The reason I’m calling is…
9) Could you ask him/her to call me back? My phone number is…
10) The phone’s busy/engaged. I can’t get through to them.
11) Hello, Bill is speaking…
12) I’m glad to finally get a hold of you.
13) Is there any possibility to postpone our meeting?
14) If you need to change the time, feel free to call me on my mobile phone.

A) Здравствуйте, Билл слушает. (обратите внимание, в русском языке мы говорим «слушаю», в английском «говорю» анг. speaking).
В) Боюсь, что он не отвечает. Могу ли я принять сообщение? (take/leave a message — принять/оставить сообщение)
C) Не могли бы Вы представиться, пожалуйста? / Кто звонит?
D) Это Мистер Тиен из компании КМД.
E) Я соединю Вас.
F) Я звоню по поводу / по причине
G) Телефон занят. Я не могу им дозвониться.
H) Могу ли я поговорить с мистером Томпсоном? Может ли мистер Томпсон поговорить сейчас (свободен ли он? )
I) Не могли бы Вы попросить его/её перезвонить мне? Мой телефон…
J) Не могли бы Вы сказать, по какому поводу звоните?
K) Я рад, что в конце концов связался с тобой.
L) Если Вам нужно будет изменить время, без колебания свяжитесь со мной по мобильному телефону.
M) Есть ли возможность перенести нашу встречу?
N) Не могли бы Вы немного подождать?

2) 1C 2 J 3 E 4 N 6 H 8 F 10 11 A G 13 M 14 L

Telephone Conversation

· «Paradise» Hotel. Can I help you?

· Good evening, madam. I would like to talk to Mr. and Mrs. Miller from Room 745.

· Could you tell me your name, please?

· Sure. My name is Henry Adams.

· Thank you, Mr. Adams. One moment, please. Hold the line. I’ll put you through.

* * *

· Hallo. Kelly Miller is speaking.

· Hi, Kelly! How are you? It’s me, Henry. You are so difficult to get through to. First it took me ages to find out the area code of the place where you are now. Then I tried to call you several times but the phone was disconnected, and then the line was busy all the time.

· Oh, hello, Henry! We are fine. So glad to hear your voice. Well, the local telephone lines were down here because of the heavy storm the day before yesterday. Canyouhearmewellnow?

· Yes, I can hear you quite well. What happened, darling? Is everything OK with both of you there?

· Oh yes. Don’t worry, Henry. It just rained cats and dogs all over the seaside and the wind was too strong. Itwasreallydangeroustostayoutside.

· I hope now the weather is calm and it will never happen again. How is Mark, by the way?

· Mark? He was around a moment ago. Can you hold on a second? I shall see if he is in. … Sorry, I think he is out now. He has gone to the swimming pool.

· That’s a pity. I was going to chat with him a little.

· Sorry about that. Would you like to leave a message for him?

· Well, just say hello to him and tell him that I terribly miss my best friend.

· OK, darling. I’ll ask him to call you back later.

· Thank you, Kelly. Well, take care. And have a wonderful holiday.