|
|
It's Saturday evening and Mrs Smith has to return the T-shirt. ⇐ ПредыдущаяСтр 3 из 3 It's Saturday evening and Mrs Smith has to return the T-shirt. | |
Mrs S: | Excuse me, can you help me? |
Shop Assistant: | Yes of course, what can I do for you? |
Mrs S: | I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small. |
Shop Assistant: | Do you want to change it or get a refund? |
Mrs S: | I'd like to change it for a larger size. Do you have these in large? |
Shop Assistant: | I'll just check. Let's see, yes we have large or extra large, and which would you prefer? |
Mrs S: | I think large will be fine, it's for my son. |
Shop Assistant: | That's fine; if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you. |
Mrs S: | Thank you. Just as a matter of interest do you give refunds? |
Shop Assistant: | Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the receipt. |
Mrs S: | I see thanks again. |
Shop Assistant: | You're welcome. |
|
© helpiks.su При использовании или копировании материалов прямая ссылка на сайт обязательна.
|
|