PARTS OF A COMPANY. Someone is giving a tour of a company. Read the text and underline the names of all the departments.. Match the names of the departments (1-9) with the phrases (a-i) to make a short description of each department.

PARTS OF A COMPANY

Someone is giving a tour of a company. Read the text and underline the names of all the departments.

OK, let’s start here, in research and development, or R&D. This department is responsible for thinking of ideas for new products and finding ways to improve our existing products…

This department looks after our computer equipment. They deal with any problems. This is information technology or IT.

Purchasing buys all the things we need to make our products. They talk to our suppliers and try to get the best price.

This is the main factory area, the production department. Here we make our products. It’s the biggest part of the company.

Here in the finance department, they check how much the company is making and decide how much to spend. They also pay employees’ salary.

This department looks after the people who work here. Human resources or HR is responsible for recruiting new employees, organising training and helping with any problems…

Sales and marketing is very important. The marketing people think up the ideas for selling our products. The sales people sell our products to our customers…

Customer services processes orders from customers. It organizes transportation, checks that customers have received their orders and deals with complaints…

Finally, distribution is responsible for transporting our products. They receive orders from customer services, and plan how and when to transport the products so the customers receive them at the right time…

Match the names of the departments (1-9) with the phrases (a-i) to make a short description of each department.

1. Sales and marketing a) transports the products.

2. IT b) pays the salaries.

3. Customer services c) sells the products.

4. Human resources d) makes the products.

5. Purchasing e) looks after the computers.

6. Production f) thinks of ideas for new products.

7. R&D g) recruits new staff.

8. Finance h) processes orders from customers.

9. Distribution i) buys parts from suppliers.

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