4. Public Utilities: plumber, mechanic, engineer, electrician, gas leakage
Фразы для «звонков» (из упр.3 на стр.108):
Asking and requesting for help:
1. Can I speak to …, please?
2. Could you put me through to …, please?
3. Would / Could you, please, …?
4. Can I have …?
5. Please, send help as soon as possible.
6. Please, come as quickly as you can.
Responding the call:
1. Just a moment, please.
2. Please, hold the line.
3. Stay on the line, please. I’ll put you through.
4. … Service. What is the nature of the emergency, please?
5. Is anyone (else) hurt?
6. Right. Where exactly are you?
7. OK, please, stay where you are and … A(n) ambulance/ fire brigade/ gas brigade/ an electrician/ a plumber/ the police/ … will be there as soon as possible.
8. Please, stay on the line. Can I have your full name and the number you are calling from, please?
Internet links for public services in the UK:
http://www.plumber24hours.co.uk/
http://www.emergencyelectrician.me/
http://www2.nationalgrid.com/uk/
The questions for answering:
1. Is there an emergency service in the UK that you can call if you’ve got problems with electricity, gas, the central heating and the running water in the house?
2. Is there a state gas (electricity) emergency service in the UK? Or are there only private companies in charge of these cases?
3. Do they work all day long?
4. (Устно)
Таблица аргументов к упр.4 на стр.109:
Argument
Yes.
Why?
No.
Why?
1.An engineer’s help is required.
2.A pedestrian was knocked down by a car.
3.Other people didn’t suffer.
4.The injured man called the Emergency service by himself.
5.The accident took place outside the town.
6.The emergency service car was not available at the moment.
7. The operator found out the name of the calling person.
Видео происшествий (обучающиеся смотрят видео и составляют диалог – звонки в службы спасения):
