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Business Letters ⇐ ПредыдущаяСтр 3 из 3 Business Letters 1. Label the parts of the letter choosing the words from the box. The first has been done already. Continue, please: Date-5 recipient’s address-3 References-4 complimentary ending-9 concluding paragraph-10 signature-11 position-12 letterhead -1 main paragraph-8 introductory paragraph-7 salutation-6 sender’s address-2
2. In this letter all the parts are mixed up. Organize the letter so that everything is in the right place (put the correct number in the first column). The first position is placed already. Continue, please:
3. Write an answer from Simon Thomas, Autoworld Ltd, to Alex Green, Agrotrade Ltd (Business Letters 2). Does he agree to have a substitute or prefer to wait for the original parts? Make a decision. Draw some arguments to support your choice:
Autoworld LTD 12 Pine Eastate, Westhornet, Bedfordshire, UB18 22BC tel. 901723456, fax 901767893 e-mail: autoworld@hot.mail
Alex Green, Sales Manager, Agrotrade LTD 49 Featherstone Street, London EC1Y 8SY Your ref. ST/MN/35/14 Our ref. MS/WD/22/14
16 March, 2011
Dear Mr. Green, Thank you for your letter of 14 March, explaining, to you have a problem with my order. I ordered you genuine parts, but I have them still not delivered. I appreciate the quality and agree to wait for original parts. Please tell me deadlines delivery of original parts. If original parts deliver impossible, ask you to find an alternative replacement. I would be grateful if you could send me samples as soon as possible. I look forward to hearing from you. Yours truly, Simon Thomas, Production Manager
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